Verification 2

• Identity Verification (KYB)
• Identity Verification (KYC)

Management 4

• Can't Receive the Notification Emails From BTSE
• How to Change Password/Forgot Password
• Changing Registered Email
• Account Statement

Security 7

• Social Sign In - Using Google Accounts on BTSE
• Security tips
• Why is Your 2FA (Two-Factor Authentication) Code Not Working?
• Setup/Remove 2FA
• Can I Enter BTSE's Website via VPN / Tor / Proxy?

See all 7 articles

General 0

Spot Trading 7

• How to Trade on BTSE Spot Market?
• Order Types
• All-In-One Order Book
• Spot Trading Fees
• SPOT Trading Limit

See all 7 articles

Futures Trading 30

• Futures Trading Fees
• Perpetual Contracts
• Funding Fees
• How to Reduce / Close a Position
• What is Multi-Asset Collateral?

See all 30 articles

General 2

• Turnaround time for Deposit & Withdrawal Transactions
• Deposit / Withdrawal / Send Fees and Limits (Crypto Currencies)

Crypto Deposits 3

• Crypto Recovery Handling Process
• How to Deposit Cryptocurrencies
• How to Deposit With MetaMask

Crypto Withdrawals 6

• How to Withdraw Cryptocurrency
• How to Set Up MetaMask
• How to Use WalletConnect to Enter a Withdrawal Address
• How to use the "Send (to)" Function
• How to Withdraw with Coin98 Super Wallet

See all 6 articles

OTC 1

• OTC Trading

Referral Program 1

• Referral Program Details

Legal Information 2

• Sanctioned and Restricted Jurisdictions
• Age Requirement